Local firms join forces to help UK businesses save money

Mon Nov 10, 2014

Local firms join forces to help UK businesses save money

Hull-based call centre KC Contact Centres has joined forces with local technology start-up Frillo.co.uk to help it win more business through an outbound sales campaign. The alliance of two forward thinking companies is set to give a boost to business in the area.

Frillo, based in Welton in East Yorkshire, launched in 2013 as an office supplies marketplace selling businesses products at cost plus a small handling charge.
Since then, with the help of VC funding from Finance Yorkshire, it has developed into what some are calling ‘Amazon, but for business’ - prompting the purchase of the website domain www.amazonforbusiness.com.

As well as providing everyday business products at cost, Frillo’s mission is to provide everything a business needs, including services like business insurance, utilities and a number of financial services.

To help small businesses further, Frillo has also gathered a group of specialist content producers including HMRC and the NHS to provide advice and support on topics such as starting, growing and running a business more efficiently.

The outbound sales campaign at KC Contact Centres has already started to generate high quality leads for Frillo’s extensive range of products and services.
Head of KC Contact Centres Tony Jopling said: “We have a lot of experience in helping businesses win more customers, with many local and national companies already benefiting from our services.

“We’re pleased Frillo chose us and we’re proud to be helping businesses across the country save time and money.”
Frillo founder and local entrepreneur Gerard Toplass said: “We needed a reliable partner who values customer care as much as we do.
“By working with KC Contact Centres, we know customers will be receiving excellent service and that we’re supporting local employment that helps boost Hull’s economy.”

KC Contact Centres is ranked among the top 50 of the UK’s 6,000-plus call centres for customer service and holds the Customer Contact Association Global Standard for quality service.

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