News

You’ll find the latest KC Contact Centres news stories here, from contract wins and new business to community activities and more

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KC Contact Centres wins customer service contract with furniture retailer MFI

Fri Jan 13, 2012

ONLINE furniture retailer MFI has chosen KC to provide outsourced customer service and sales support to their customers

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Release of new Twilight movie sees calls to KC Contact Centres soar

Tue Nov 22, 2011

Outsourced contact centre provider KC Contact Centres has seen a huge increase in calls thanks to the release of Twighlight

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KC Contact Centres help revive community garden with help of local businesses

Sun Oct 30, 2011

When a team of employees from KCCC started to plan a team building challenge, they knew they wanted it to involve the community

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KC Contact Centres ranked in UK’s top 50 call centres for third year in a row

Thu Sep 22, 2011

KC Contact Centres has been ranked among the Top 50 Call Centres for Customer Service in the UK for 2011.

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KC Contact Centres chooses local firm to provide interpretation services

Mon Jun 27, 2011

Outsourced call centre provider KC Contact Centres has signed a deal with Hull-based language specialists Language is Everything

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KC Contact Centres wins contract extension with BT Global Services

Wed May 25, 2011

KC Contact Centres has won a three-year extension to its contract with BT Global Services.

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KC extends partnership with The Deep

Thu Apr 14, 2011

Young people visiting the Learning Centre at The Deep in Hull will benefit from brand new PC equipment thanks to The Deep’s part

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Community power to KC’s people

Wed Mar 23, 2011

KC has launched a new way of allocating support to community projects, by handing the decision making process to its people.

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Apprenticeship with KC leads to permanent role for Chelsea

Thu Feb 10, 2011

A local young person has started her career in customer service after completing an apprenticeship with KC

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KC Contact Centres achieves CCA Global Standard

Wed Dec 15, 2010

KCCC has achieved the CCA Gold Standard in recognition of its commitment to delivering excellent customer service

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