Subscribe by rss
About us
Launched in 1999 and situated in Kingston upon Hull, KC Contact Centres is not a business that was inherited or formed through a merger; it is a business that was created. This has instilled a strong sense of ownership in its directors, managers and staff, many of whom have been here from the very beginning. As a result there is a real sense of dedication, commitment and pride from our employees about what they do that benefits our clients because; put simply, "your success is our success".
Following its inception KC Contact Centres has since created an award winning business built upon a simple premise; "what we say we can deliver, we do". This success has been achieved through the people we employ, and not due to 'elaborate' technology or 'clever' methodologies. KC Contact Centres has always regarded the people we employ as the key to the success of the company. This belief has led to a strong relationship between the people of Hull and KC Contact Centres, and we are seen as an employer of choice within the area.
KC Contact Centres is a 24 hours a day, 7 days a week, 365 days a year operation. The contact centre itself has a 500-seat capacity, and resilience has been built in to protect critical systems that our clients rely upon. The technology at KC Contact Centres is chosen for its reliability and robustness, and to fulfil the role of supporting our staff in delivering the services.
Since our launch KC Contact Centres has won awards ranging from providing wholesale directory enquiry services, to telesales in the utility sector. And with awards such as "Call Centre Manager of the Year", our people have received industry wide recognition. Ultimately our success comes down to our own version of the three R's: "the right people, with the right skills, delivering the right performance".
It is the advisors, team leaders, managers & support staff who deliver the services on a daily basis on behalf of our clients who provide the foundation. So if you are interested in finding out more about what we can offer and would like to take advantage of an invitation to visit KC Contact Centres; then these are the people we would really want you to meet.
Company information
KC Contact Centres Ltd. Registered in England and Wales No. 3703097.
Registered Office: 37 Carr Lane Hull HU1 3RE
News
|
Posted Wed, 10 Feb 2010, 11:41 (6 months ago). KC Contact Centres Retains Maureen ContractKC Contact Centres is pleased to announce that the longstanding agreement with Independent Radio News (IRN) to handle Maureen directory enquires (118212) has been formally extended. KC and IRN have successfully worked together since 2004 and in that time ha... Continue reading |
