Our People

Meet some of the team

Clare Page Hi, I'm Clare Page. I'm a Team Leader in the KC Upsell team. I joined KC Contact Centres in 2006.
Vanessa Clousdale Hi, I'm Vanessa Clousdale. I'm a Customer Service Advisor in the Maureen team. I joined KC Contact Centres in 2010.
Natalie Shearsmith Hi, I'm Natalie Shearsmith. I'm a Customer Service Advisor in the Maureen team. I joined KC Contact Centres in 2010.
Gail Carmichael Hi, I'm Gail Carmichael. I'm a Support Manager in the Business Support team. I joined KC Contact Centres in 2000.
Sarah Cappleman Hi, I'm Sarah Cappleman. I'm a Training Consultant in the Training Development team. I joined KC Contact Centres in 2001.
Claire Wilson Hi, I'm Claire Wilson. I'm a HR Manager in the Human Resources team. I joined KC Contact Centres in 2003.
Rebecca Carter Hi, I'm Rebecca Carter. I'm a Customer Advisor in the Directory Enquiries team. I joined KC Contact Centres in 2009.
Ellen Campbell Hi, I'm Ellen Campbell. I'm a Customer Advisor in the KC Upsell team. I joined KC Contact Centres in 2010.
Carl Greene Hi, I'm Carl Greene. I'm a Customer Service Advisor in the Hull City Council team. I joined KC Contact Centres in 2009.
Kim Stephenson Hi, I'm Kim Stephenson. I'm a Customer Advisor in the KC Upsell team. I joined KC Contact Centres in 2010.
Adam Everitt Hi, I'm Adam Everitt. I'm a Customer Service Advisor in the Hull City Council team. I joined KC Contact Centres in 2007.
Alison May Hi, I'm Alison May. I'm a Training Support in the Training Development team. I joined KC Contact Centres in 2009.
Amy Moore Hi, I'm Amy Moore. I'm a Senior Advisor in the KC Upsell team. I joined KC Contact Centres in 2006.
Simon Hartshorn Hi, I'm Simon Hartshorn. I'm a Sales Support Analyst in the Sales team. I joined KC Contact Centres in 2006.
Jane Pearce Hi, I'm Jane Pearce. I'm a Call Centre Advisor in the Hull City Council team. I joined KC Contact Centres in 2002.

We think our people are the most important aspect of our business, They are the face of both our business and we only choose the best people to represent you. That's why we want you to know more about them.

Management Team

KC Contact Centres has a Management Team with over 100 years outsourcing experience. The Team are committed to understanding your business and working with you to drive success.

Sean Royce

Commercial and Finance Director

Mark Conway

Director of Business Services

Tony Jopling

Head of Contact Centres

Nick Thompson

Director of Consumer and Information Services

Employee Spotlight

Clare Page

Job Title
Team Leader

Service Since
2006

At KC Contact Centres I’ve had the chance to work in a variety of roles and I’ve now been trained to work in the Management Team for Hull City Council. Where we focus on providing a first class service to our client and their citizens.

“No two days are the same, each one is dynamic, challenging and ultimately rewarding. ”

Working for KC Contact Centres

A Contact Centre is only as good as its people and we believe ours are the best in the business. That’s why our people don’t just start with a job but a career, our staff retention rate is one of the best in the UK, once you start you won’t want to leave.

Join Us

Want to know more about a career at KC Contact Centres? Find out how to join us on our careers page.

Visit our careers page >