About Us

KC Contact Centres can provide a range of inbound, outbound and bureau services. We have the latest technologies at our fingertips, robust systems and an impressive capacity along with some of the best call centre advisors in the UK.

Natalie Shearsmith
Carl Greene
Julie Simpson
Sarah Cappleman
Sofya Harrison
Andrew Penny
Kim Smith
Ben Dooks

Our People

We believe our people are the most important aspect of our business. They are the face of both our companies which is why we only recruit the best. Why not meet some of our team?

Meet our experts >

Meet our experts

Why partner with us?

It's not just about the experience you have with us, it's about the experience your clients will have with us.

Our Unique Approach

We want our people to know they are working for you.

Award Winning

KC Contact Centres has not only won awards for its Directory Enquiry provision...


Some people like to say Hull is the end of the road, but we know it is the beginning.

Awards x

  • Top 50 Customer Service Awards 2010
  • National Customer Service Awards
  • 118 Awards
  • Top 50 Customer Service Awards 2009


  • Customer Contact Association
  • Investors in People
  • BSI ISO 9001
  • Audit Commission

Our Customer Charter

KC Contact Centres is committed to not only providing a market leading experience to your customer but to you too.

View Our Customer Charter >