KC Contact Centres Retains Maureen ContractKC Contact Centres is pleased to announce that the longstanding agreement with Independent Radio News (IRN) to handle Maureen directory enquires (118212) has been formally extended. KC and IRN have successfully worked together since 2004 and in that time have handled tens of millions of calls for Maureen customers.A new agreement has been struck to extend the arrangement for a number of years to come. The multi award winning service is regarded by many as one of the most identifiable brands in the sector. The new contract also sees KC Contact Centres providing an online directory enquiry service on behalf of Maureen.Speaking for KC, Steven Cooper (General Manager) commented:Working with IRN has been a fantastic experience as their knowledge of bra... [More]